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Friday, 11 February 2011 18:26

Nancy Friedman

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nancy_friedmanTune in as Patricia interviews Nancy Friedman, author and speaker on sales, customer service and communication skills. Nancy is president and founder of Telephone Doctor Customer Service Training.  She will discuss her new book, How to Get Customers Swearing BY You, Not AT You and offer listeners customer service tips and ideas all geared toward keeping the customers you worked so hard to get. Nancy has appeared on national talkshows including  Oprah, Today Show,  CNN, and Good Morning America.

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Read 2828 times Last modified on Tuesday, 09 June 2015 09:35
Patricia Raskin

host of the Patricia Raskin Positive Living radio show, is a nationally recognized, multi-media radio talk show host, award-winning producer, speaker and author.